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Privacy Policy
Our website address is: http://dennispanduroart.com.
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This Privacy Policy outlines how Dennis Panduro Art (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dennispanduroart.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). In this Privacy Policy, “you” and “your” refers to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy periodically, which may include changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any additional steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from a variety of sources, as outlined below. The information we collect and use may vary depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, enhance or improve our Services, comply with any legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you provide directly to us through our Services may include:
- Contact details such as your name, address, phone number, and email.
- Order details including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information such as your username, password, security questions, and other information used for account security purposes.
- Customer support information, which includes any details you choose to share with us in communications, for example, when sending a message through the Services.
Some features of the Services may require you to provide certain information. You may choose not to provide this information, but this may limit your ability to use or access these features.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”). This data may include information about how you access and use our Site and your account, such as device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, including payment processors.
- Our payment processors, who collect payment details (e.g., credit or debit card information, billing address) to process your payments and fulfill your orders.
- When you interact with our Services, we or third parties we collaborate with may use online tracking technologies like pixels, cookies, or other methods to collect certain information.
Any third-party information we obtain will be treated according to this Privacy Policy. For more details, see the section below titled “Third Party Websites and Links.”
How We Use Your Personal Information
We use your personal information for several purposes:
Providing Products and Services
We use your personal information to deliver the Services, including processing payments, fulfilling orders, sending notifications related to your account, handling returns and exchanges, and creating and managing your account. We may also enhance your shopping experience by integrating with third-party services like Shopify.
Marketing and Advertising
We may use your personal information to send marketing and promotional communications, such as emails, text messages, or postal mail. This may include tailoring Services and advertising on our Site and third-party websites. If you are an EEA resident, the legal basis for these activities is our legitimate interest in promoting our products, under Art. 6 (1) (f) GDPR.
Security and Fraud Prevention
We use your personal information to detect and prevent fraudulent, illegal, or malicious activity. If you register for an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username or password with anyone. If you believe your account has been compromised, please contact us immediately. For EEA residents, the legal basis for these activities is our legitimate interest in keeping our website secure, under Art. 6 (1) (f) GDPR.
Communicating with You and Improving Services
We use your personal information to provide customer support and improve the Services. This is in our legitimate interests to ensure effective services, respond to you promptly, and maintain our business relationship, in accordance with Art. 6 (1) (f) GDPR.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies that we use related to powering our store with WordPress. We use cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and service providers to use cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons as described in this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
- With our affiliates or within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Categories of Personal Information We Disclose
We have in the past 12 months disclosed the following categories of personal information for the purposes set out above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
| Category |
| Identifiers such as basic contact details and certain order and account information |
| Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information |
| Commercial information such as order information, shopping information, and customer support information |
| Internet or other similar network activity, such as usage data |
| Geolocation data such as locations determined by an IP address or other technical measures |
| Categories of Recipients |
| Vendors and third parties who perform services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, data analytics providers) |
| Business and marketing partners |
| Affiliates |
Third-Party Websites and Links
Our Site may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and terms and conditions. We are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Any information you share on public or semi-public venues, such as social networking platforms, may be visible to others and is subject to the terms of the third-party platform.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request deletion.
We do not knowingly “share” or “sell” personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee complete security. Additionally, any information you send to us may not be secure while in transit. We recommend that you avoid sending sensitive or confidential information through insecure channels.
We retain your personal information as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts.
Your Rights
Depending on your location, you may have the following rights in relation to your personal information:
- Right to Access / Know: Request access to the personal information we hold about you.
- Right to Delete: Request deletion of personal information we maintain about you.
- Right to Correct: Request correction of inaccurate personal information.
- Right of Portability: Receive a copy of your personal information and request that we transfer it to a third party.
- Restriction of Processing: Ask us to stop or restrict processing of your personal information.
- Withdrawal of Consent: Withdraw consent for processing your personal information.
- Appeal: Appeal a denial of your request to exercise any of these rights.
- Managing Communication Preferences: Opt out of promotional emails via an unsubscribe option.
To exercise any of these rights, contact us using the details provided below.
Complaints
If you are dissatisfied with how we handle your personal information, you may contact us using the contact details below. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside your country of residence. If we transfer personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Email: studio@dennispanduroart.com
Address: Ellesøpark 25, 2950 Vedbæk, Denmark
For the purpose of data protection laws, we are the data controller of your personal information unless explicitly stated otherwise.